Privacy Policy
Effective Date: November 22, 2020
********* (hereinafter referred to as “we” or “us”) places great importance on the protection of your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting the **************** website.
1️⃣ Information We Collect
When you use our website, we may collect the following information:
Personal Information:
Name, company name, email, phone number, address, and other details used for order processing and customer support.
Account Information:
Username and password provided during account registration.
Transaction Information:
Order details and payment information (used solely for payment processing; complete credit card details are not stored).
Website Usage Information:
Pages visited, click records, cookies, and analytics data used to improve the website experience.
2️⃣ How We Use the Information
We primarily use the collected information to:
-
Process your orders and payments
-
Respond to your inquiries, requests, or customer service needs
-
Provide product updates and promotional information (if you have opted in)
-
Improve website functionality and user experience
-
Comply with legal requirements or protect our legitimate interests
3️⃣ Information Sharing with Third Parties
We do not sell or rent your personal information to third parties.
We may share information with the following third parties only to support website services or fulfill orders:
-
Payment processing companies
-
Logistics and delivery providers
-
Data analytics services (e.g., Google Analytics)
All third-party service providers are required to adhere to strict privacy and security standards.
4️⃣ Data Protection
We implement reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, or alteration.
However, due to the nature of internet transmission, absolute security cannot be guaranteed.
5️⃣ Your Rights
You have the right to:
-
View the personal information we have collected about you
-
Request corrections or updates to your information
-
Request deletion or cancellation of your account
-
Unsubscribe from marketing emails
To exercise any of these rights, please contact us:
Email: **********
Phone: **********
6️⃣ Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and improve your user experience, such as remembering your login status or tracking visit statistics.
You may disable cookies through your browser settings, but certain website features may be affected.
7️⃣ Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Major changes will be announced on the website or communicated via email.
We recommend reviewing the latest version periodically to understand how we handle your data.
8️⃣ Governing Law
This Privacy Policy is governed by the laws of the Province of Ontario, Canada, and complies with relevant privacy regulations.